The biggest mistake churches make when setting up management software is treating it like a contact database. You add names, maybe assign a tag or two, and wonder why the tool doesn't feel like it fits.
Aurnet is built around a different model: your church already has structure — ministries, teams, life groups, departments — and the platform should reflect it. Here's how to think about the three levels.
Level 1: The church
This is your whole congregation. Church-wide events, announcements, and sermons live here. Anyone who's a member of your church can see church-level content. The senior leader team and admins operate at this level.
Level 2: Clusters
Clusters are your life groups, cell groups, home groups — whatever you call them. They're the smaller communities people belong to within the church. Each cluster gets its own events, chat, rotas, and leadership roles.
A member is in one church but might be in two or three clusters. Their app automatically shows them the content relevant to each one. The cluster lead can manage their group without needing access to the whole church.
Level 3: Departments
Departments are your ministry teams — worship, media, children's ministry, trustees, finance, pastoral team. Unlike clusters (which are community-based), departments are function-based. Members serve in departments.
Each department has scoped training, rotas, meetings, and chat. The worship team can publish their own rehearsal schedule without it appearing on the children's ministry feed.
Practical example: a church of 150
Say you have 150 members, 8 life groups (clusters), and 5 ministry teams (departments). In Aurnet, you'd set up 8 clusters and 5 departments. Members join their life group cluster. Volunteers are added to their ministry department. Leaders get scoped admin access — a life group leader can manage their cluster, but can't see the trustees' finance discussion.
The role hierarchy
Within each scope (church, cluster, department), there are four roles: lead, sub-lead, worker, and member. These control who can create events, send announcements, manage rotas, and view sensitive data. You assign roles once — the platform enforces the boundaries automatically.
You don't need to get this perfect on day one. Start with your church profile, invite your leadership team, and add clusters and departments as you go. Aurnet is designed to grow with you.
When to start
The best time to set up your structure is before you invite the congregation. Once the structure is in place, member onboarding is clean — people join a church, then request to join their cluster and department. It takes about 15 minutes to set up the skeleton, and each ministry can fill in their own content from there.